This story is part 12 days of advicehelping you get the most out of your tech, your home and your health this holiday season.
Not all gifts are perfect. Whether it’s something that was a little different than you expected, it doesn’t work the way you imagined (or not at all) or it’s something you already have, there’s no no need to stress. Retailers know these things are going to happen during the busy holiday season and make exceptions through holiday return policies.
If you want a refund or prefer store credit, you must meet the specified time frame that each retailer has established. Since many of these return policies expire in January, you’ll likely need to act quickly.
From Amazon and Walmart to Best Buy and Target, we’ve rounded up some major retailers’ holiday guidelines for returning unwanted and defective merchandise. We will continue to update this list as we come across additional listings. If you’re curious about what to do with the money or store credit you get back, check out gadgets you didn’t know you needed to like this nifty tablet stand.
Date of purchase: Oct. 11 to Dec. 25
End of return policy: Jan. 31
More information: To determine if a product sold by Amazon has a longer return period, look for the type of product here. If the product type is not listed or otherwise indicated, the standard 30-day return policy applies.
Date of purchase: Between Nov. 4 and Dec. 25
End of return policy: Jan. 8
More information: All other terms and conditions provided in the Apple Store online sales and refund policy are still applicable. Items purchased through carrier financing are not eligible for extended returns and are subject to the standard return policy. All purchases made after Dec. 25 are subject to the standard return policy.
Date of purchase: Oct. 24 to Dec. 31
End of return policy: Jan. 14
More information: This the policy excludes Items purchased with a third-party contract (such as cell phones, tablets, mobile hotspots, and wearable devices as well as AppleCare Plus plans). Festive products (artificial trees, lights, decorations, etc.) are also excluded.
Date of purchase: Oct. 1 to Dec. 31
End of return policy: Jan. 31
More information: This policy States Items sold and shipped by Wal-Mart may be returned or replaced by mail within 90 days of receipt. If an item you received from Walmart is damaged or defective, you may return it by mail or replacement or to any Walmart store for a refund.
Date of purchase: From Nov. 1 until 180 days after purchase (depending on item)
End of return policyMost items eligible for return under the 180 day policy can be returned with or without a receipt. High-end electronics, watches and beauty are the exception during the holiday season. Electronic items and watches purchased after Nov. 1 can be returned by Jan. 31 And it must come in its original packaging (for electronics and watches), while beauty products must be new or lightly used. Both categories require a valid receipt/account overview/tender. Discover the rest of the Return policy for more.
More information: Kohl’s may be able to help you find your original purchase to process a refund. If Kohl’s can’t find it, you can always return the items as a return without a receipt.
Date of purchaseWithin 90 days of purchase (no exceptions)
End of return policy: 30 to 90 days
More information: You will want to check the all politics here for more details on what you can return. Here’s what you can’t return:
- Gift cards and store credits
- Whole house and stationary generators
- Utility trailers
- Cut flowers and flower arrangements
- Labor, delivery and/or installation services
- Product samples (paint, flooring, fabric and wallpaper)
- Custom products
Date of purchase: Nov. 13 to Dec. 24
End of return policy: Jan. 23
More informationDuring the holiday season, Staples is extending its regular line of electronics and furniture by 14 days Return policy. All buyers can return products purchased as gifts. Returns made using a gift receipt must follow Staples’ return policy and are limited to store credit only. The receipt barcode must be intact and readable to process a return.
Date of purchase: Oct. 6 to Dec. 25 (the reimbursement period will begin on December 26) for electronic devices and entertainment items.
End of return policy: Jan. 8 Jan. 9 and Jan. 24 (depending on the product)
More informationAll electronics and entertainment items (excluding Apple products) must be revenue by Jan 24. All Apple products (excluding cell phones) must be returned by Jan 1, 9. Cell phones purchased in-store or online by pickup must be returned by Jan 1, 8.
Date of purchase: From Oct. 3 within 90 days of purchase
End of return policy: Jan. 31
More informationShipping and delivery charges are non-refundable. Items purchased from a store must be returned to a store. And items purchased online can be returned by mail or in store. Learn more about this Politics.
Date of purchaseOn or after Oct 15
End of return policy: Jan. 15
More information: Must be accompanied by an original receipt or a gift receipt. Full Politics is here for more.
Date of purchase: Oct. 1 to Dec. 24
End of return policy: Jan. 14 (or as policy permits, whichever is later).
More informationItems returned to our stores will have faster refund processing times. Items returned with an original cash register receipt, electronic receipt, packing slip or order confirmation will follow these guidelines found here.
Date of purchase: Oct. 28 to Dec. 2
End of return policy: Jan. 31
More info: Sephora offers extended time for in-store exchanges, store credit in the form of Sephora merchandise credit for in-store returns, or online credit for mail-in returns. Any purchase made after Dec. 2 will follow normally Return policy guidelines.
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